We all love Christmas, but for many agents it’s a hectic time of year. Staying on top of your business can quickly become a challenge when you’re juggling staff leave and applicants who can’t be easily contacted.

As nationwide specialists to the lettings industry, we understand the issues you face at this time of year and are here to help.

Avoid delays by preparing your applicants in advance

It’s easy to avoid delays by following our handy checklist:

Keep connected with our secure cloud-based system

You and your applicants can keep in touch and communicate from anywhere in the world, via any device. Our secure, multi-platform system is built to integrate and manage everything for you. Photographs of documents and screenshots of online bank statements can be uploaded instantly, helping you keep control of the whole process wherever you are.

To get the full benefits of our innovative system, make sure your staff familiarise themselves with procedures. It’s intuitive and easy – but your Business Development Manager can advise if there’s anything you’re unsure of.

No need to make an international call when abroad 

The fastest way of getting information to the person completing your reference is to email the unique reference email address.

Get live updates on the progression of your reference

Check out the most up to date information whenever you need to on our live notes system, via your agent suite.

Referencing FAQs at your fingertips 

Use our handy Referencing Guide for the most common scenarios, available under the ‘Help’ section of your agent suite. 

Save time by using Tenant Complete

Applicants complete all the relevant details and upload documents themselves instantly. You can also order additional checks at this point, so they can get underway even before the application form has been submitted. We send all the links and reminders, so you don’t have to worry.

Subscribe to our Daily Digest

Ensure you never miss a thing, wherever you are over the Christmas break. Arriving to your inbox first thing, our Daily Digest provides a neat snapshot of what has been completed and what we’re still working on.

You can keep in touch 7 days a week via our system, and by phone or email during our revised office hours.