We all love Christmas but for many agents it’s a hectic time of year. Staying on top of your business can quickly become a challenge when you’re juggling staff leave and applicants who can’t be easily contacted. As nationwide specialists to the lettings industry, we understand the issues you face at this time of year and are here to help.

Avoid delays by preparing your applicants

It’s easy to avoid delays if applicants know exactly what they need to provide in advance.

Employed should provide authorisation to their referee to release a reference in advance, making sure that the referee will be available; 

Self-employed applicants should have their most recent tax return ready to submit;

Students should have their Student Finance Award Letter for the current academic year; 

Guarantors should know what details are needed and have them ready.

Keep connected with our intuitive cloud-based system

You and your applicants can keep in touch and communicate from anywhere in the world, via smartphone, tablet or laptop. Our secure, multi-platform system is built to integrate and manage everything for you. All documents, including bank statements and utility bills, can be uploaded instantly, reducing paperwork and helping you keep control of the whole process wherever you are. 

To get the full benefits of our innovative system, make sure all your staff familiarise themselves with procedures. It’s intuitive and easy – and your Business Development Manager can advise if there’s anything you’re unsure of. If you would like to arrange a training session on our system, please feel free to call us on 0330 088 3774.

Save time by using Tenant Complete

Applicants complete all the relevant details and upload documents themselves. You can also order additional checks like our Know Your Customer product which supports you in confirming an applicant’s identity quickly and securely.

Our Daily Digest

Ensure you never miss a thing, wherever you are over the Christmas break. Arriving to your inbox first thing, our Daily Digest provides a neat snapshot of what has been completed and what we’re still working on.

You can keep in touch 7 days a week via our system, and by phone or email during our revised office hours.